We are looking for Siebel CTI professionals across india for one of our software major client. You will have to join immediately.complete JD is given below. You can also register on this blog for regular job updates from us. You can also send your cv to binaryberries8@gmail.com .
Job Description:
•
Siebel CTI Expert with 6 – 8
year(s) experience
•
Very strong experience on
Siebel CTI(Computer Telephony Integration)
•
Strong technical background,
Good understanding and knowledge of Siebel Architecture and Data models
beginning with Siebel 7.x/8.x versions
•
Strong client engagement skills
& experience in Understand the CTI
Business Requirements
•
Prior exposure to Siebel CTI
integration with CCA or Avaya or any
middleware tool and usage of customer dashboards is highly desirable
•
Siebel Inbound Calling/CTI
•
Experience in CTI settings and
configuration
Experience in CTI Configuration
Activities like
• Setting
up and Configuring Communication Driver and Profiles
• Setting
up Configuring Communication Configurations
• Setting
up and Configuring Agents, Teleset
• Setting
up and Configuring Communication Events Handlers, Responses, Logs
• Setting
up and Configuring Communication Commands, Command Data
• Setting
up and Configuring Communication Toolbar, Menu Commands
• Enabling
Session Communications
• Enabling
Siebel for Administering Siebel Communication Server,
• Enabling
Siebel for Administering Siebel Communication Configuration Manager
• Enabling
Siebel for Administering Siebel Session Manager
• Enabling
Siebel CTI Toolbar for fully functional calls including